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- Fast
- Time to action is very short : results are shown with the business logic. Understanding them and acting is done instantly.
- Following measurements is implemented rapidly once defined in the system
- Fresh
- Hot fresh facts are delivered straight to the right persons
- Instant alert feedback to Company while identifying dissatisfied Customers during the questioning phase.
- Updating and realigning the system according to Company or Market changes is not an issue.
- At your taste
- Customizing Customer questionnaires (wording, questions asked, local specificities) in any language and reporting results according to each manager's need and responsibility is done
- Permanently
- Traceability of information makes that data are permanently available and continuously active.
- Consistent
- Using the system internationally, consolidating different surveys, crossing survey information with Company data base information bring new vision (transversal and global) of the Company performance to management.
- Transversal
- Measurement data can be related with data coming from other surveys or Company (Financial, Commercial, Customer) databases.
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