Plusses

 

  • Fast
    • Time to action is very short : results are shown with the business logic. Understanding them and acting is done instantly.
    • Following measurements is implemented rapidly once defined in the system
  • Fresh
    • Hot fresh facts are delivered straight to the right persons
    • Instant alert feedback to Company while identifying dissatisfied Customers during the questioning phase.
    • Updating and realigning the system according to Company or Market changes is not an issue.
  • At your taste
    • Customizing Customer questionnaires (wording, questions asked, local specificities) in any language and reporting results according to each manager's need and responsibility is done
  • Permanently
    • Traceability of information makes that data are permanently available and continuously active.
  • Consistent
    • Using the system internationally, consolidating different surveys, crossing survey information with Company data base information bring new vision (transversal and global) of the Company performance to management.
  • Transversal
    • Measurement data can be related with data coming from other surveys or Company (Financial, Commercial, Customer) databases.