How Mbee.M worked for Touring Club Swiss


What return on investment has TCS had?

During the five years that TCS has been using the Mbee.M system, the company has made the journey from scepticism and suspicion (“just another 'customer first' campaignâ€) to acceptance (“survey costs are stableâ€) and beyond to anticipation of the output from the next round of surveys (“where is our data? We need it now.â€). (This could be the quote?). The main reasons for this are: